Refund policy

Refund & Return Policy

Last updated: 16 March 2026

At Deazy.in, we strive to provide high-quality products and a smooth shopping experience. Please read our refund and return policy carefully before placing an order.

Returns

We only accept returns in cases where the product delivered is damaged, defective, or incorrect due to an error from our side.

To request a return, customers must provide:

  • A clear unboxing video recorded from the moment the package is opened.

  • The original packaging must be visible in the video.

  • The issue must be clearly visible in the video.

Without a valid unboxing video, return or refund requests will not be accepted.

Return Request Window

Customers must contact us within 24 hours of delivery to report any issue with their order.

Requests made after this period may not be eligible for return or refund.

Non-Returnable Situations

Returns will not be accepted in the following situations:

  • Size or fit issues

  • Change of mind after purchase

  • Product damaged after delivery

  • Missing unboxing video proof

  • Minor color differences due to screen variations

Refund Process

Once the issue is verified by our team:

  • The product may be picked up or the customer may be asked to ship it back depending on the situation.

  • After successful inspection, the refund will be processed to the original payment method.

Refund Timeline

Approved refunds are typically processed within 5–7 business days after verification.

The time taken for the refund to reflect may vary depending on the payment provider or bank.

Contact for Return Requests

For any return or refund requests, please contact us at:

Name: Shashank Singh
Phone: +91 99091 69061
Website: Deazy.in